What Is Career Planning Commerce Essay

What Is Career Planning Commerce Essay Destiny, faith, dreams, these unstoppable ideas are held dip in the heart of men. As long as they are people who seek freedom in this life, this things shall not vanish from the earth. But most people die without realising this ideas. Would you let that chance pass you by? So i have to stand up and stop thinking like a scalar multitude (having a point of magnitude without a direction) but act like a vector (having a direction and a point of magnitude) i.e. doing a great career planning for myself. Firstly, what is career planning? The act of choosing a career path. In most cases it is done during adolescence and early adulthood. But it is often modified as changes in the self, the world or work change in the course of an individuals life. In other words career planning could be defined with different terms such as; career vocational counselling, vocational guidance and career guidance. Career planning could also be defined as the means through which we achieve our objectives and move closer to our goal. Career planning could be divided in to the vertical and horizontal direction. Horizontal career planning is based on the ways in which i will use to acquire the knowledge and skills of my dream job. In the other hand vertical career planning is based on the knowledge i have on the industry i wish to work for and how they have evolve over time.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   For a start, what is my point of magnitude? My point of magnitude is the pick of my dreams, which is becoming a branch manager in an international bank. To reach this goal i have to go through some steps. Firstly, gaining my necessary skills needed for the job. So to gain these skills i have to be orientated on how to gain a strong educational background on my career. I will start from the level of achieving an advance level certificate in social science with a good grade (mathematic, Economics, Geography and philosophy). This will lead me to the next step in achieving an HND certificate in banking and finance. From this step i will try to gain work experience by doing my internship for a bank under the customer service department. In addition, I will strive on having my bachelor degree in business management. At this point, I will look forth on holding the position of a cashier in a bank that has a promising career growth like Lloyds TSB. Whi le trying to match up with this new responsibility, I while look on having a master degree in business management. I will try to impress my employer by showing my vocation for my job and putting in my knowledge in relation to my task in other to gain promotion in my career as a head teller which is the first line manager. After having my master degree in business management and obtaining the post of head teller in the bank, I will aim for a step forward. That is, being the vault custodian in the bank which is next to my point of magnitude. And finally, due to hard work, determination and devotion in my job, my chasse comes to an end when I am being promoted to the branch manager of the bank. All this steps sounds easy in writing or in word but actually, it is not what it seems to be. Yes they are obstacle that I will meet on my way to the top and not forgetting that the dream is not only mine so they will be competition on the way too. Looking in to the post of customer service. After having my HND in banking and finance at the age of 21, I will aim for an internship in the bank. This should be under the department of customer service in a bank. The point of view of an overall banking process, customer service plays a very important role in a banks income and revenue. The functions of this department mainly include dealing with returns, exchanges and complaints. Basically, our goal is not only to help the customers deal with their problems, but also offer them a service that exceeds their expectations. Several key points are listed as follows: 1. Know your product Know what service we are offering to customers completely. Make sure you can answer every question the customer asked correctly and explain every process in our service programs. 2. Body Language Most of the communication that we show to others is done through body language. Make sure to look your customers in the eye while they are speaking. It shows that we are listening to them. Also, talk with a smile is never bad. 3. Anticipate What Customers Needs It can make customer have a feeling of We care about them everywhere then improve their trust about our service. A customer service experience can change my perception of the customers: what do they want? What do they need? How can we help them? The most important is how to do an effective communication with customers. It is the so called commutation skill. Because of this is my first job, I can also learn how to get on well with each other: those who manage me, those who I manage, my colleagues, especially my customers. With these new skills I will look on to the next step, which is to further my education and career by gaining a bachelor degree in business management and trying to secure the post as a cashier in a bank which has a promising career growth like Lloyds TSB. Moving forward, what is a cashier? A cashier is a person who receives money or card payment from the customers for the goods purchased. Wherever any purchase of goods or services involved in every institute minimum of one cashier is employed. The number of cashier employed can be varied due to the range of work and the size of company. The more a smooth transaction between a customer and supplier a cashier deals the more expert he is. His responsibilities is not just limited to the collection money, they may vary depending upon the type of employment. Bank cashiers are the front line officers for the enquiries of customers entering a bank branch. So I will be responsible for the face to face interaction with the customers usually using customised computer systems to process transactions and deal with account enquiries. I am also entitled to undertake many of the day to day routine and administration tasks. As I will be a fresh officer or often be called new entrant may start my job as a clerk helping the seniors in paperwork and administration in the back room of the bank to progress the bank cashier on the front desk dealing with customers accounts and enquiries. Senior bank cashier may supervise branch assistants, helping the customers in completing loan and mortgage applications, authorising loans or working in the foreign exchange section. This session will come to me whenever I will be able to promote myself from junior to senior. In the modern competitive financial services provision banks are operating a huge range of role. Bank cashiers are expected to market and sell financial products and services to customers. Cashiers should acquire a comprehensive knowledge of products and services offered by the bank. To promote myself in the position of a bank cashier the previous experiences and knowledge needed will come from the customer care officer as I will have been serving for six months in the same banking field. To be a bank cashier the following skills and qualities I must have: à ¢Ã¢â€š ¬Ã‚ ¢ Communicative skills with a wide range of people à ¢Ã¢â€š ¬Ã‚ ¢ Play a role as a part of a team. à ¢Ã¢â€š ¬Ã‚ ¢ be honest and reliable à ¢Ã¢â€š ¬Ã‚ ¢ The ability to pay attention to accuracy and detail ins and outs à ¢Ã¢â€š ¬Ã‚ ¢ Increased level of confidence in selling and marketing products to customers à ¢Ã¢â€š ¬Ã‚ ¢ Knowledge in computer. à ¢Ã¢â€š ¬Ã‚ ¢ Be aware of confidentiality issues i.e. I must not disclose the inside information of the bank. à ¢Ã¢â€š ¬Ã‚ ¢ Provide a high quality and customer driven service. à ¢Ã¢â€š ¬Ã‚ ¢ Provide personalized, friendly and efficient cashiering service and also have temptation treating the customers fairly at the heart of their values. à ¢Ã¢â€š ¬Ã‚ ¢ Have a desire in acting as the first point of contact for customers in order to identify and address their needs and assist the bank in the achievement of its plan. à ¢Ã¢â€š ¬Ã‚ ¢ To succeed in the role, I am likely to enjoy relating to others whilst following a routine and adhering to procedures. The day to day basic duties and tasks as a bank cashier that I will be performing are: à ¢Ã¢â€š ¬Ã‚ ¢ Collect and check the working cash at the start of the day from Branch Manager and counter. à ¢Ã¢â€š ¬Ã‚ ¢ Check deposit slip with accuracy before receiving the deposits in the form of cash or checks. à ¢Ã¢â€š ¬Ã‚ ¢ Verify the customer signature on the cheques and account details and then process to the cash withdrawals. à ¢Ã¢â€š ¬Ã‚ ¢ Prepare travellers cheque, cashiers cheque and personal money order. à ¢Ã¢â€š ¬Ã‚ ¢ Explain the foreign currency regulations and fees before carrying out foreign currency exchanges. à ¢Ã¢â€š ¬Ã‚ ¢ Receive and verify the payments of loans, mortgages or any utility bills. à ¢Ã¢â€š ¬Ã‚ ¢ Record the transactions accurately, promptly and in a standardized format. Also issue transaction receipts to the customers. à ¢Ã¢â€š ¬Ã‚ ¢ Process the transactions like term deposits, retirement savings plan contributions, automated teller transactions, night deposits and mail deposits. à ¢Ã¢â€š ¬Ã‚ ¢ Respond to the enquiries of the customers about their accounts. à ¢Ã¢â€š ¬Ã‚ ¢ Attempt to resolve issues in the customers account. à ¢Ã¢â€š ¬Ã‚ ¢ Explain and promote banks products or services like travellers cheques, savings bond, money orders and cashiers cheques to existing customers. à ¢Ã¢â€š ¬Ã‚ ¢ Organize the money received in the cash box and coin dispenser as per the denominations. à ¢Ã¢â€š ¬Ã‚ ¢ Compute the financial fees, interest or service charges applicable to the customers account. à ¢Ã¢â€š ¬Ã‚ ¢ At the end of the day or shift, I will have to balance the currency, cash and cheques in the cash drawer. In order to carry out all the above mentioned duties effectively, I must possess strong arithmetic skills, customer service orientation, proficiency in computers and related software, problem solving skills, honesty and integrity and stress tolerance abilities. My academic qualification for this position: Generally, there are no formal entry qualifications. Some employers specify four GCSE (A-C)/S grades (1-3) including English and Maths. Personal qualities are often equally as important as qualifications. Previous experience and knowledge in the similar field is also necessary. As I am graduating now in BBA from a renowned university, I must qualify for this position. I also have a good result including Maths and English in my GCSE. My desired hours and work environment: As I can see many cashiers working in the bank, so my expected working hours will be 9 to 5 from Monday to Friday including Saturday on a rota system. The most of the bank cashiers usually work behind a glass fitted screen with a number of customer services at desks in the front office of the branch. Bank cashiers are provided with a corporate uniform. Cashiers may be posted to other locations temporarily, where several branches exist within a town or area. Expected Annual Salary and Benefits: As a new bank clerk my salary will start between  £8750 and  £10500 depending on the size of the bank. In the course of my experience I will be earning between  £10,500 and  £16,000 a year. As a senior cashier or specialist customer service adviser I may earn between  £13,000 and  £23,000. Many banks have profit-related bonus schemes. Other benefits can include subsidised mortgages, loans, pensions, share options and insurance cover. Opportunities: As a bank cashier I may be promoted to senior bank cashier, a specialist customer service advisor, trainee manager and then branch manager. I have also some opportunities at the head offices of banks in the treasury, training, information technology and human resources departments or in merchant or investment banking and international divisions of the larger banks. With recent advances in IT and communications technology, there are many opportunities available in regional processing and call centres. Taking the next step of my career as Head Teller, this is the first line manager directly responsible for the tellers although they perform the same tasks this person has more experience in this field and has hands on knowledge of the job so the other tellers refer to her if they have any suspicions or queries about a particular transaction. She has to authorize transactions for above a particular amount of money which is usually set by the branch manager or head of operations. She usually has the highest amount of cash in her custody and if the other tellers need cash she transfers it to them rather than the vault custodian having to go to the vault every now and again depending on how busy the branch is. She is also responsible for the well being of the other tellers when it comes to taking their breaks, the tidiness of their work stations and to ensure that they abide by the rules and regulations of the bank. THE QUALITIES OF A GOOD HEADTELLER (KSA) You must always act professionally, set international standards, remain focused and work hard, accept results within your territory, be open to coaching, respond positively to feedback, compete effectively and win so that together we can celebrate success. à ¢Ã¢â€š ¬Ã‚ ¢ Very honest with an impeccable character. à ¢Ã¢â€š ¬Ã‚ ¢ Has a friendly personality. à ¢Ã¢â€š ¬Ã‚ ¢ Is meticulous and pays attention to details. à ¢Ã¢â€š ¬Ã‚ ¢ Works under pressure. à ¢Ã¢â€š ¬Ã‚ ¢ Very conversant with numbers. à ¢Ã¢â€š ¬Ã‚ ¢ Able to change at short notice and is innovative. à ¢Ã¢â€š ¬Ã‚ ¢ Is fast and able to resolve issues quickly. à ¢Ã¢â€š ¬Ã‚ ¢ Very vigilant and takes all transactions serious. à ¢Ã¢â€š ¬Ã‚ ¢ Very patient and tolerant. à ¢Ã¢â€š ¬Ã‚ ¢ Respects all policies and procedures of the bank. à ¢Ã¢â€š ¬Ã‚ ¢ Quick in counting cash and at the same time able to detect bad notes. Vault Custodian; By the age of 24 year, I need to be a vault custodian. In the banking system, it is one of the most important positions where sensitive security issues are related in this position (Vault Custodian). I will have to do some creative works which are security involved. Like that I will be given promotion to go next post and that will be my dream job. I will have a lot of responsibilities to continue all baking activities properly and perfectly. Some of important activities I will have to perform those are (important activities related with this position) given down. http://files.turbosquid.com/Preview/Content_2009_07_15__03_14_54/Vault1.tgac4644f2f-ec04-4493-ae35-34081a2706d0Large.jpg Responsibilities of a vault custodian: Basically, I will have to use my skills, knowledge and abilities those are vital for doing things right. However, some essential activities, vault custodian, are mentioned bellow. First of all, In front of three people or individuals, I will have to close and open the vault at all the times. I will do compile all the security transaction records. Basically, I will be allowed to enter or go to vault. All the times, I will do delivery and receive securities like gold box, precious jewellery etc. To and from the vault. All securities will be deposited to bank and those calculations and monitoring will be my main job. Basically, I will have to write down the time when I opened and closed the vault. Because, it is really sensitive and safety issue for bank. When I will receive any types of precious things from customer then I will have to make sure that I did signature and description of the things which I have been given by the customer. Basically, I will need to write the details of the single or particular deposit. When anything will be pushed to the vault it is essential that make sure the account holder name and account number accurately. It is very important that release the deposit from the vault depositor (authorize) own decision. As a vault custodian I will have some important activities which are supervise the tillers and auditors. And, observing the all others activities of different other junior level activities. Basically, vault custodian just one step down the branch manager who needs to do almost same job like manager. Cash will be deposited overnight in main vault under joint custody of the dead teller and a designated bank staff. Finally I will strive forth to occupy the post of the branch manager of the bank.   Ã‚        Ã‚  The last stage of career plan is Branch Manager in a Bank .That is the dream job after passing through all the consecutive jobs successfully to reach in this position. Lets now look at the roles and responsibilities of a Branch Manager of a Bank.   Ã‚         The role of a branch manager is multifaceted. He is responsible for the overall leadership, sales force, operation and financial goals of the branch they manage. The branch manager must be familiar with the all the products and services offer by a bank and he should also be sales oriented. SALES:                Being a branch manager you are responsible for the success and failures of the goals and objectives. You should have Leadership qualities which influence the team members to motivate towards work; this will help to achieve the goals and objective. You should have an excellent communication skill to communicate with the employee, customers and society as you will be representing the bank with in the community. Other responsibilities include creating good budget sales and planning to monitor and act upon it. ADMINISTRATION:   Ã‚               Being an branch manager you will be responsible for making sure that work flows run smoothly .You are also responsible for the security and appearance of the branch facilities. You must be aware of employee or staff requirements .In any conflicts or if any problem arises which involves staff and customer a branch manager should be able to solve it effectively move ahead to achieve the goal. The other responsibilities of an branch manager include to keep an duplicate key of custody, to ensure the assets are in proper condition, to sanction the staff leave. FINANCE:             The role of a manager in a finance department is to ensure and to look after that the account Officer is maintaining proper books of accounts including basic accounting controls, for e.g. day to day cash in out, etc. She/he must ensure that all the expenses are incurred under the limit of the budget. Yes at last, finding my self in this position is in other words a dream come true. The dream I cultivated in my mind while still young has come to reality. It was not easy for me going though all those step due to the facts that; They was great competition in achieving that same post, they though time that I had to go out of my way to meet up with the customers demand and the expectations of the company, I had to match up my daily life and my work life, I had to put in great effort in my studies and I had to work as a team with colleagues that dont like me. To go through all this I had to be, flexible, enthusiastic, charismatic and very creative. Even at some point I had to employ characteristics which are not a part of my. Though through though times I had faith and it kept me going. And I will always give thanks to those that supported me in achieving my dreams like my colleagues, superiors, friends, family, and my profs. So go forth and chess your dream and never stop, Till it is accomplished. Dont forget destiny, faith, dreams, these unstoppable ideas are held dip in the heart of men. As long as they are people who seek freedom in this life, this things shall not vanish from the earth.

When Kids Get Life

In the Frontline video â€Å"When Kids Get Life† we were introduced to 5 cases in the state of Colorado where teenage boys had been sentenced to life imprisonment without parole. After watching the video I found myself struggling to have an objective opinion on the issue presented, mostly because of personal experiences being a victim of childhood abuse and also having a family member (my brother) murdered. I felt the video to be very one sided but I do find myself agreeing with the point the producers were trying to make.I feel that teenagers should have more opportunities at rehabilitation from crimes committed before the age of 21 then those criminals that are convicted after the age of 21. I also feel strongly that when it comes to teenagers and violent crimes that great emphasis needs to be placed on the motive for the crime, for example if there was long term abuse or neglect as well as any substance abuse involved, and what kind of support if any the child has ever had in their lives.In my opinion the age at which a person should be given life imprisonment is 21. I developed this opinion for three reasons. The first being my personal experience, there were two men involved in my brother’s murder one man was 26 at the time and the other was just barely 18, neither man was sentenced to any long term prison time but of the two the 18 year old has shown greater signs of rehabilitation.I have also had a lot of exposure to the darker side of society and I have seen more improvement come from the younger ‘criminals’ then I have from the older ones. My second reason is the overwhelming amount of scientific evidence regarding brain development and mental processes. According to the Time magazine article ‘What Makes Teens Tick’ Dr. Jay Giedd states that â€Å"The very last part of the brain to be pruned or shaped to its adult dimensions is the prefrontal cortex, home of the executive functions. This area of the brain is the part that allows adults to weigh the consequences of their actions.A teenager may understand the principles of right and wrong but lack the ability to realize the ramifications of any wrong they might do. In another article by Lee Bowman of the Scripps Howard News Service Deborah Yurgelun-Todd of Harvard Medical School and McClean Hospital says that â€Å"[When] shown a set of people’s faces contorted in fear, adults named the right emotion, but teens seldom did, often saying the person was angry. Yurgelun-Todd and her team performed this test using the fMRI and discovered an amazing difference in the parts of the brain being used. The adults used both the prefrontal cortex and the amygdala to process what they saw and younger teens relied entirely on the amygdala while older teens (oldest being 17) showed a progressive shift toward using the frontal cortex My third reason is the hormone factor according to an article published by the American Bar Association.One of the hor mones which has the most dramatic effect on the body in adolescence is testosterone. Testosterone is closely associated with aggression; it increases tenfold in adolescent boy. Considering all of this information I feel that 21 would be a better age to consider legal culpability of a person. I do not feel that teenage offenders of violent crime should go unpunished but life in prison seems to be an excessive punishment for a teenager incapable of comprehending the consequences of his actions.My last issue to address is the circumstances by which an offender should receive life imprisonment. I feel that when it comes to cases of long term abuse of any kind when a teenager is feeling pushed into a corner and the only way out is to ‘kill or be killed’ there will undoubtedly be a negative outcome. There is a long list of possible effects and none of them are positive anything from drug and alcohol abuse, to self harm, to suicide, to homicide. One researcher Phyllis L.Crocke r of Cleveland-Marshall College of Law wrote that â€Å"the nexus between poverty, childhood abuse and neglect, social and emotional dysfunction, alcohol, and drug abuse and crime is so tight in the lives of many capital defendants as to form a kind of social historical profile†. According to Dr. Chris Mallett, Public Policy Director at Bellefaire Jewish Children’s Bureau in Ohio more that 30% of death row juvenile offenders had experienced six or more distinct areas of childhood trauma with an overall average of four such experiences per offender.Mallett also found that such mitigating evidence was presented to juries in fewer than half of the offenders’ trials . That fact I find astonishing I feel passionately that the motivation behind a teenager’s violent act should play a very hefty role in the prosecution of any said act. The cases highlighted in the video ‘When Kids Get Life† were very disturbing to me because several of the cases invol ved long term sexual and psychological abuse and it appeared that no one took that into consideration at the time of trial.In conclusion I feel that no violent crime should be excused however life imprisonment should be reserved for those over the age of 21, or for the truly psychotic individuals out there in society. Any teenager that is convicted of a violent crime should be given prison time but then after a determined amount of time re-evaluate the person psychologically and determine level of rehabilitation. I believe that people (even criminals) can change in both directions good and bad, and teenagers have an even greater capacity to change for the better if guided in the right direction.

Angels in Christianity Essay - 2576 Words

From the beginning of time, angels have played a significant role in Christianity and other western religions. Although, they are often seen as the supporting players in the scripture, they are an essential character to the nature of the stories mentioned in these scriptures. Therefore angels still play a significant role in Christianity and portray the character of a multifaceted and multidimensional divine being around the world (Patella 59). This development of the role of angels in the Christian Tradition doesn’t only have an impact through the stories read in the scriptures or from the portrayal of Angels in Christmas decoration or Christian movies, but they also serve an important purpose to Christianity (Patella 59). They are the†¦show more content†¦Although angels are thought to not have any physical bodies, it was thought that God made these angels either with light or fire (Jones 43). This was said because it helped to distinguish angels from human beings a nd animals. Angels were seen as heavenly bodies and therefore distinct from earthly bodies (Jones 44). The famous Christian Theologian, Augustine said that Angels reflected God’s eternal light. This he argues was because they were created when God said, ‘Let there be light’ and these angels share and reflect the light with God because he shines on them (Jones 43). In some ways, Jesus was also seen as an angel or a messenger to God during early Christianity by some people. This was because of the idea that when God has a message to send to the world, he delivers it through an angel. Therefore the greatest angel or messenger for God is considered Jesus since he not only delivers the message of God to individuals, but he himself is the word of God (Jones 63). Jesus was also called the great angel due to the fact that in the book of Isaiah, the savior is described as an angel. Therefore Jesus was seen as the, ‘Angel of Great Counsel’ who gave the good n ews of salvation to the world in the early Christianity (Jones 63). However the dominance of people in Christian religion rejects the idea of Jesus Christ being an angel. Most Christians believe that Jesus is the ‘Word of God’ and the ‘Word made flesh’ thereforeShow MoreRelatedEssay about The role of angels in christianity1067 Words   |  5 PagesGod sent the angel Gabriel to Nazareth, a town in Galilee, to a virgin pledged to be married to a man named Joseph, a descendent of David. The virgins name was Mary. --Luke 1:26-27, NIV Today we will look at some of the aspects of the Christian doctrine of Angels and their continued role in Christianity and humanity in general. 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Interpersonal Skills as a Great Boost to the Learning Environment Free Essay Example, 1500 words

My most substantial accomplishments would have to be being accepted into U of T and actually completing my undergraduate degree. I finished with honours while double majoring in Economics/ Human Resources Industrial Relations. Throughout the duration ofSince, I began my Bachelor s degree, I have been was working nearly forty hours a week in order to overpay for my education and living expenses. For a couple of years, I was even working regular night shifts and while attending school during the days. During my senior year going into my final year, however, I was involved in a couple of car accidents that which left me partially disabled. Due to the severity of my injuries account of the accidents, I was unable to attend work. Consequently, I put all my focus and efforts toward completing my undergraduate degree. Not surprisingly, That same year ended up being the most productive year of my life; I was able to complete my final 8.5 credits in over only one year. I completed five cred its during the regular year and 3.5 credits during the summer months. We will write a custom essay sample on Interpersonal Skills as a Great Boost to the Learning Environment or any topic specifically for you Only $17.96 $11.86/page In a work-related experience, one of my most substantial accomplishments was attaining an outstanding score on a mystery shop while working for Home Depot. A mystery shop is when a mystery shopper (random customer) critiques stores as a whole and their employees on their customer service. Soon after I was personally being mystery shopped, I received a score of over 95 per cent %.